Chief Commissioner of the newly re-constituted Public Complaints Commission, PCC, Emmanuel Ogbile yesterday promised that the commission would henceforth work towards quick dispensation of cases, even as he said that plans were on to engage all the service providers in the country in a bid to eliminate problem resulting in the public bombarding the commission with complaints.
Chief Ogbile said while relieving hand over note from outgoing chief commissioner of the commission, retired Justice George Uloko yesterday, the mandate of the commission would no longer be business as usual, noting that the avalanche of cases before the it would be handled with quick dispatch.
“In the new dispensation, we will no longer waite for the public to bring complaints to the commission. We have to be proactive and that will mean working with all the service providers to avoid people bringing problems to the commission. Complaints before us now border on issues relating to payment of pension, promotion, retirement and problems arising from services provided by public institutions among others. We will now go for these cases, solve them rather than waite for people to bring these cases us and I think that will bring about public confidence to the commission.”
Ogbile said the commission would have to do more in the area of educating public institutions of their responsibilities to the people and should be committed to their mandate.
While appealing to the staff to be more dedicated, he said “we cannot be problem with ourselves; we must set our relationships to be able to address the problems coming to the commission on daily bases. We have accepted the responsibility and we must dedicate our energy to work for Nigerians and we must not betray the confidence people repose on the commission.”
The outgoing Justice Uloko, however, charged the new chief commissioner to work towards ensuring that the commission achieved its desired goal and objective,
Chief Emmanuel Ogbile is the seventh chief commissioner to head the Public Complaints Commission.