A picture taken 16 October 2007 shows the Ericsson Group headquarter in Kista, north of Stockholm. Shares in Swedish telecommunication equipment maker Ericsson shed 25 percent of their value 16 October after the company announced its third quarter earnings would be lower than anticipated. The profit warning was due to an unexpected drop in revenue from mobile network expansions, it said. AFP PHOTO / SCANPIX - JONAS EKSTROMER (Photo credit should read JONAS EKSTROMER/AFP/Getty Images)

Ericsson, a global leader in telecommunications managed services, managing networks for multiple operators worldwide via a combination of global and local network operations centers, is building a new network operations center in Lagos, Nigeria, and expanding the capabilities of its existing facility in Abidjan, Ivory Coast.
The capabilities provided by the network operations centers will include engineering, operations and customer experience management that would better serve both operators and end users across the continent.
Ultimately, the facilities in Nigeria and Ivory Coast will help Ericsson’s customers in Africa make the transition from managing network performance to managing the quality of end-user services such as voice, web browsing and video streaming.
Lagos and Abidjan were selected as the sites for the network operations centers due to the availability of talent, infrastructure and connectivity, and will act as hubs used to manage networks across the rest of Africa.
Speaking on the Company’s decision to cite the Centre in Nigeria, Fredrik Jejdling, head of Region Sub-Saharan Africa at Ericsson, said “As the country in Africa with both the largest population and the largest economy, Nigeria was the logical choice as the host country for our newest network operations center.
Together with the expanded facility in Ivory Coast, this center will allow us to continue a proud tradition of more than 100 years working with our customers in Africa.”
Expected to be operational by Q3 2015, the network operations centers will help operators keep pace with rapid socio-economic and technological changes in Sub-Saharan Africa – a region that had 635 million subscriptions in 2014 and is expected to have 930 million subscriptions by the end of 2019.
Ericsson employs 66,000 services professionals in 180 countries, and provides managed services for networks that serve more than 1 billion subscribers.
Ericsson is noted worldwide as the driving force behind the Networked Society. It is a world leader in communications technology and services.
Ericsson’s long-term relationships with every major telecom operator in the world allow people, business and society to fulfill their potential and create a more sustainable future.
The services, software and infrastructure – especially in mobility, broadband and the cloud – are enabling the telecom industry and other sectors to do better business, increase efficiency, improve the user experience and capture new opportunities.
With approximately 115,000 professionals and customers in 180 countries, we combine global scale with technology and services leadership.
Ericsson supports networks that connect more than 2.5 billion subscribers.
Forty percent of the world’s mobile traffic is carried over Ericsson networks.
And its investments in research and development ensure the solutions – and the customers – stay in front.

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