ABUJA Electricity Distribution
Company, AEDC has stated that
majority of customers under her
catchment area are under-billed going
by the estimated billing methodology
designed and approved by the
regulatory agency, Nigerian Electricity
Regulatory Commission NERC. This
was obtained in a statement signed by
the AEDC Head of Communication,
Ahmed Shekarau yesterday.
He said that since the takeover of
the company after privatization, it has
not billed customers beyond 80% of
the electricity supplied by the Market
Operator.
According to him, “For instance,
from January to December, 2015, we
received 3578Gwh of electricity but the
energy billed within the same period
is 2865Gwh, thereby showing a billing
efficiency of 80%. In 2016, AEDC
received 3229Gwh of energy and only
billed for 2511Gwh, thus showing a
billing efficiency of 78%.”
“From January to April, 2017 we
received 1095Gwh and billed for 846.7Gwh, thus showing 77% billing
efficiency. Going by these statistics,
therefore, majority of our customers are
under-billed.”
“For the records, we wish to clarify that
at takeover in November 2013, more than
half of our customers have no meters.
As a result, therefore, customers who
do not have meters are billed through
estimation. The estimated billing is done
through a methodology designed and
approved by the NERC.”
“However, we have always encouraged
our customers; including writing on our
bills that wherever they feel they are
overbilled they should come forward
and complain to us.”
“Whenever such complaints are
brought to our attention we always
try our best to resolve them to our
customers’ satisfaction. This has always
been our practice since we took over this
Company in 2013. This, undoubtedly,
confirms our earlier position that we do
not overbill our customers or commit
any fraud in our billing process.”
Shekarau who admitted the need to
provide all the customers with meters,
argued that it will as well help to reduce the collection losses incurred by the
Company in the absence of metering.
Speaking on the implementation of
mass metering programme, he said
that despite facing huge liquidity
challenges which adversely affected
the entire power sector due to non-cost
reflective tariff, AEDC has been able to
launch its mass metering programme
in December last year.
“And so far, we have installed over
88,000 meters for our customers and
have got delivery of 30,000 more
meters which we are installing, just
as we are currently in the process of
procuring additional 60,000 meters
to complement our planned mass
metering of at least 100,000 customers
every year over a period of five years,
free of charge.”
He also assured the customers that
who does not have meters that with
time, all of them will be metered.
“We want to urge all our esteemed
customers and other stakeholders to
disregard the rash of reports suggesting
that we shortchange our customers,
and wish to reassure them of improved
efficiency in our operations.” He said.

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